Enterprise Order Management System

Streamline your business operations with our comprehensive order processing, sales tracking, and fulfillment management platform.

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How to Use This Platform

Sales Team Guide

📊 Dashboard Features:

  • Sales Overview: View total orders, revenue, and performance metrics
  • Order Management: Place new orders and track existing ones
  • Client Management: Manage customer information and history
  • Reports & Analytics: Export sales data with date range filtering
  • Order Acceptance: See which orders are accepted by fulfillment team
  • Target Achievement: Monitor sales targets and performance

🔧 How to Use:

  1. Login: Select "Sales Team" and enter your credentials
  2. View Dashboard: See your sales overview and recent orders
  3. Place Orders: Use "Place Order" to create new customer orders
  4. Export Data: Use date filters to export specific period reports
  5. Track Orders: Monitor order status and acceptance by fulfillment
  6. Manage Clients: Add and update customer information

📈 Key Features:

  • Real-time order acceptance status
  • Date-range sales reports
  • Target achievement tracking
  • Customer order history
  • Export functionality with product names
Pro Tip: Use the date range filters to generate specific period reports for better analysis

Fulfillment Team Guide

📦 Fulfillment Features:

  • Order Processing: Process orders through multiple stages
  • Status Updates: Update order status and tracking information
  • Label Printing: Print shipping labels for orders
  • WhatsApp Integration: Send notifications to customers
  • Workflow Management: Track order through fulfillment stages
  • Device Configuration: Mark orders as "Not Applicable" when needed

🔧 How to Use:

  1. Login: Select "Fulfillment" and enter your credentials
  2. View Orders: See all pending orders in the dashboard
  3. Process Orders: Click on orders to update their status
  4. Update Stages: Mark each fulfillment stage as complete
  5. Print Labels: Generate shipping labels for completed orders
  6. Send Notifications: Use WhatsApp integration to notify customers

📋 Fulfillment Stages:

  • Order Review & Acceptance
  • Product Assembly
  • Quality Testing
  • Device Configuration (with "Not Applicable" option)
  • Packaging
  • Label Printing
  • Shipping & Tracking
Important: Use "Not Applicable" for Device Configuration when the step doesn't apply to the order

Need Help? Contact Support

Technical Support

Contact: Akit

Phone: 98116 69251

Available: Monday - Friday, 9:00 AM - 6:00 PM

Services Provided:
  • Login credentials assistance
  • System navigation help
  • Technical troubleshooting
  • Feature explanations
  • Account setup support

Quick Actions

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Quick Tips:
  • Make sure you have the correct user type selected
  • Check your username and password carefully
  • Clear browser cache if login issues persist
  • Use the correct dashboard for your role

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